Returns, Refunds & Exchanges Policy

This return policy is valid for the countries: United States

You have the right to return within 30 days after the arrival of your order.

The products can easily be returned by mail.

Your satisfaction is our priority. Although we are sure you’ll love the products we offer, sometimes things just don’t go as planned. If you have received your order and it’s unsatisfactory, reach out to us and we will do our best to help make things right.

In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase. Item(s) must be in NEW* and original condition as you have received it and undamaged in any way. We reserve the right to refuse a return with traces of use.

*New = These are unopened products in their original packaging and products that have never been used.

After we receive your item, our team will inspect it and process your refund. The payment will be refunded to the original payment method used during the purchase. For credit card payments, it may take 5 to 10 business days for the refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

Please email [email protected] to request a refund or exchange and we will send shipping label digitally. You can then print them and add them in the return package.

Return Exceptions

Some items can not be returned if they are opened. These include hygienic products, masks, and any other items that specifically state otherwise.

Restocking Fee

Items returned may be subject to a 10% restocking fee and it will be deducted from your refund. During the return process, we will let you know of any potential restocking fees. Shipping and handling fees are excluded from the refund. Orders shipped incorrectly due to an error on our part will be excempt from any restocking fees and any potential reshipment charges.

Exchanges

If the product(s) received is still sealed and in original condition, you may exchange it without being subject to a restocking fee. You will have to cover the return shipping unless the exchange is required due to an error on our part.

We comply with all relevant laws regarding returns and refunds.

We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.

If you have additional questions or require more information, please feel free to contact at [email protected] or get in touch our customer support.