Natures Dealer products are available exclusively online on our official website.
To place an order, simply visit our website and browse products by category or use the search bar to find what you need. Once you’ve selected your items, add them to your cart. If you already have an account, log in to expedite the checkout process.
Natures Dealer accepts all major credit cards including Visa, MasterCard, Discover, and American Express through Stripe. Pre-paid debit cards are also welcome if they are registered to a billing address. For PayPal payments, please contact us at [email protected].
If your order hasn’t been processed for shipping, we are able to cancel it. please reach out to us via email through our contact page. Ensure you provide your order number for quicker service.
If your order hasn’t been processed for shipping, we might be able to change it. If you want to change an order, please reach out to us via email through our contact page. Ensure you provide your order number for quicker service.
Yes, we offer various discounts and coupons for events and special occasions. Sign up for our newsletter to receive discount coupons directly to your inbox, or visit our Coupons page to access current promotions.
Yes, we can ship our fragrances to APO addresses via USPS. Unfortunately, we are unable to ship other items to military addresses overseas at this time.
Shipping & Delivery
We only ship fragrances to PO Boxes via USPS Priority Mail, not other items. Tracking is not available for military addresses.
As soon as your order is ready for shipment, we will update your order invoice with tracking details, which you can find in the ‘Order History’ section of your account. Additionally, for your convenience, you can directly track your order at any time by visiting https://naturesdealer.com/order-tracking/.
For detailed information on our return policy, please view our Returns and Exchanges page.
Upon authorization for a return via email or phone, please send back the items within seven days to the provided address, using a trackable and insured shipping method. If your return is approved, Natures Dealer will issue a refund to your original payment method within 30 days of receiving the returned product. Note that shipping costs are non-refundable. For any specifics regarding posting times, consult with your bank or financial institution. For complete details on our refund policy, visit our Return Policy page.
To reset your password, go to the ‘Account’ option in the top menu and select ‘Login’. From there, click the ‘Forgot your password?’ link or visit Reset Password directly. Enter the email associated with your account, and we’ll send you a link to reset your password. If you don’t see the email, please check your junk or spam folder.
To manage your email preferences, please send your request to [email protected]. You’ll continue to receive important notifications about your orders and deliveries regardless of your marketing email preferences.
After logging into your account, you can find your order history under ‘My Account’ and then ‘Orders’. This section will display your past orders, invoices, and tracking numbers.